Jackie Gilbert VP of Marketing and Cofounder SailPoint

A recent SailPoint Market Pulse Survey examined the current state of employee compliance with corporate policy related to private, sensitive data to help identify weak links in IT risk mitigation programs. Conducted by Harris Interactive on behalf of SailPoint, the survey of 3,484 employees in the United States, Great Britain and Australia found that an alarming number of employees are exposing their companies to internal sabotage and theft.

To help prevent one of the most challenging types of security breaches – “insider threats” – organizations need to fully understand “who has access to what” across their enterprises and put in place proper IT controls to ensure that access rights are appropriate. SailPoint’s Market Pulse Survey underscores this very real risk to organizations: 22% of US, 29% of Australian and almost half of British (48%) employees who have access to their employer’s or client’s private data, and who answered the question, indicated they would feel comfortable doing something with that data, regardless if that access was intentional or accidental. Further, 10% of American, 12% of Australian and 27% of British employees with access admitted they would forward electronic files to a non-employee, and 9% of Americans, 8% of Australians and 24% of Britons of these same groups admitted they would copy electronic data and files to take with them when they leave a company.

“Organizations should be very concerned about the number of employees that openly admitted to misusing proprietary data,” said Jackie Gilbert, vice president of marketing and cofounder at SailPoint. “These results show that insider threats represent a significant risk to the business. Some of the biggest and most costly data breaches have been directly tied to company employees. Having a written policy is not enough to ensure data security. Organizations need to have automated controls in place to monitor and manage user access controls in order to minimize the risk of insider theft or sabotage.” 

SailPoint’s Market Pulse Survey also questioned if an employee would feel comfortable profiting from proprietary information by selling it on the Internet. While only 5% of American and 4% of Australian employees with access who answered the question selected this response, an alarming 24% of British employees with access said they would feel comfortable selling data. Added Gilbert: “Unfortunately, it’s quite easy these days for employees to sell personal data on the Internet and there are not enough controls in place to prevent this theft from happening. It’s startling to see such a high number of Great Britain employees saying they would profit from selling proprietary data on the Internet. That’s a wake up call that companies need to take a more aggressive stance, particularly in certain geographies.”

Identity governance enables companies to manage the risk of insider threats while allowing necessary access for employees by strengthening an organization’s controls over both permanent employee and contractor access privileges. Identity governance minimizes risk by eliminating high-risk accounts, proactively detecting and remediating policy violations, and automating the review of user access privileges on a regular basis to ensure they align with corporate policy.

In addition to surveying employees about access to private, sensitive data, the SailPoint Market Pulse survey also asked them about accessing corporate date through the use of mobile devices. The results highlight the importance of automatically de-provisioning employees given the proliferation of mobile devices in the workforce. Specifically, 15% of American, 29% of British and 18% of Australian employees use their mobile devices to access their company’s private Intranet or portals.

“Mobile devices can make it easier for a disgruntled employee to do a significant amount of damage,” said Gilbert. “If an employee has just been fired, it’s no longer sufficient to turn off email and confiscate their laptop. A disgruntled employee can do a lot of damage from a mobile device before he or she even reaches the elevator. As part of a successful identity governance strategy, companies must have the ability to immediately revoke all access privileges including access to private Intranet or portals.”

SailPoint, a leader in identity management, helps the world’s largest organizations to mitigate risk, reduce IT costs and ensure compliance. The company’s award-winning software, SailPoint IdentityIQ™, provides superior visibility into and control over user access to sensitive applications and data while streamlining the access request and delivery process. As the industry’s first business-oriented identity governance suite, IdentityIQ quickly delivers tangible results with risk-aware compliance management, closed-loop user lifecycle management, flexible provisioning, an integrated governance model, and identity intelligence. Visit www.sailpoint.com to learn more.

This study was conducted online by Harris Interactive on behalf of SailPoint among a total of 2,241 adults aged 16+ within Great Britain and 1,023 adults age 18-64 in Australia from May 25-June 2, 2011 and among 2,309 adults aged 18 and older from May 24-26, 2011 via its QuickQuery omnibus product in the United States. Of these, 1,407 British, 707 Australian and 1,370 U.S. adults were employed full-time, part-time and or self-employed, and and among these, 939 British, 378 Australian and 701 U.S. employees have access to employer’s or clients’ computer systems. Figures for age, sex, race/ethnicity, education, region and household income were weighted where necessary to bring them into line with their actual proportions in the population. This data were also weighted to reflect the composition of the adult online population.