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News < Back Sarbanes Oxley : Technology : VoIP Hancock Bank Implements AlterPoint DeviceAuthority Suite To Optimize VoIP Network
AlterPoint Inc., the leading provider of network change and configuration management (NCCM) solutions, has announced that Hancock Holding Company parent company of Hancock Bank (Mississippi), Hancock Bank of Louisiana, and Hancock Bank of Florida with assets totaling 4.6 billion dollars has deployed DeviceAuthority Suite to automate and manage the change and compliance of devices across its VoIP network providing services to over 2,000 employees and hundreds of external ATM machines spanning four states. Hancock Bank relies on DeviceAuthority Suite's configuration, reporting, compliance, security and change management capabilities to maintain VoIP performance, service, availability and quality. "Running voice and data over a converged IP network is a huge challenge from a quality and performance standpoint. Network outages are our worst enemy," said Charles Roberts, WAN specialist, Hancock Bank. "Manually managing devices is painfully time-consuming and costly, and it quickly became difficult to balance our other critical IT responsibilities. We needed an NCCM solution that could automate change, configuration and compliance procedures and provide immediate results. DeviceAuthority Suite delivered and has enabled us to automate the entire change process, reduce errors and lower support costs." To meet audit requirements and the directives of legislation such as Sarbanes-Oxley, Gramm-Leach-Bliley, and the Privacy Act, Hancock Bank utilizes the Audit Module to view the current state of the network and its compliance with corporate and industry standards. Roberts generates daily comprehensive change reports to keep abreast of all change-related activity, while weekly compliance, inventory and change reports are issued throughout the IT organization from security management to the vice president. The Update Module provides Roberts with detailed, real-time feedback of the success or failure of a change allowing him to proactively take remedial actions such as rolling back devices to their known good state. With the Audit Module's visual "diff" view, Roberts compares configurations side-by-side, makes necessary changes and saves them as a script, which can be stored in the Integrated Network Environment (INE) central repository for future use. The (INE) has been instrumental in helping keep applications and interfaces in a central location where he is able to manage change configuration workflows, compliance updates, OS upgrades, password changes and SNMP communit string changes with the AlterPoint AutoScriptor(TM) technology. Since deployment, Hancock Bank has prevented security violations by minimizing device vulnerabilities, reduced network downtime and maintained performance, increased network quality, enhanced staff efficiency and lowered support costs. "Hancock Bank is a recognized leader in the financial industry, and we are extremely pleased they have embraced DeviceAuthority Suite as part of their converged network infrastructure," said Jeffrey Ait, president and CEO, AlterPoint. "As compliance regulations and network security continue to be in the forefront, AlterPoint remains focused on providing solutions that meet these needs for our customers." Over the next six months, Hancock Bank will install new VPNs, will upgrade code across all of its routers and will transfer to a new protocol more compatible for the converged network. Roberts plans on managing all changes and configurations with DeviceAuthority Suite and estimates that the time to configure the additional devices will take three two-hour nights as opposed to seven 8-hour days had it been done manually at 30 minutes per device. Hancock Holding Company (NASDAQ:HBHC) -- the parent company of Hancock Bank Mississippi, Hancock Bank of Louisiana, and Hancock Bank of Florida -- has assets of $4.6 billion. Hancock Bank consistently ranks among America's strongest, safest financial institutions, according to Veribanc, Inc., and BauerFinancial, Inc. Founded October 9, 1899, Hancock Bank operates 103 offices and more than 130 automated teller machines in South Mississippi, Louisiana, and the Florida Panhandle as well as subsidiaries Hancock Investment Services, Inc., Hancock Insurance Agency, Hancock Mortgage Corporation, Magna Insurance Company, Ross-King-Walker, and Harrison Finance Company. Hancock also has corporate trust offices in Gulfport, MS, Jackson, MS, Baton Rouge, LA, and downtown New Orleans, LA, and a business financial center in Alabama's port city of Mobile. DeviceAuthority Suite provides a comprehensive solution for managing the configurations and change of network devices including routers, switches, firewalls, VPNs, wireless access points and other network devices. DeviceAuthority Suite automates the assessment, management and auditing of configurations on network devices, reducing the cost and complexity of managing distributed IT infrastructures by providing an end-to-end view of configurations that spans hardware, operating systems and software applications. Organizations will experience reduced business risk and IT management costs, while improving systems performance and maintaining business continuity. AlterPoint is the leading provider of network change and configuration management (NCCM) solutions for complex, multi-vendor network environments. Our solutions provide visibility, automation and governance over network changes, increasing the availability, performance and security of enterprise networks. AlterPoint's leadership in the NCCM market is based on customer adoption, innovation, vision and product superiority in real-world customer situations. AlterPoint is based in Austin, Texas. 
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