True Instant Messaging Compliance


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Sarbanes Oxley : Technology : Instant Messaging

True Instant Messaging Compliance

FaceTime Extends Institutional Brokerage Industry Leadership to SunTrust Robinson Humphrey?s Equity Capital Markets group

Rich Clayton
VP of Product Marketing
Hyperion Solutions

Strengthening its leadership as the premier solutions provider to secure the uncontrolled use of instant messaging (IM), peer-to-peer (P2P) and spyware applications in the enterprise, FaceTime has announced that SunTrust Robinson Humphrey is the latest major capital markets firm to select FaceTime IMAuditor to ensure full regulatory compliance for its AIM - public IM communications. SunTrust Robinson Humphrey, a division of SunTrust Capital Markets, Inc., is the largest and most active NASDAQ market-maker of any firm headquartered in the Southeast.

SunTrust Robinson Humphrey was ahead of the curve when they determined over two years ago that the ability to manage IM messages as business records was critical to any successful compliance program. The firm?s addition of IMAuditor to its messaging archival platform is another important step in the evolution of this rapidly changing technology.

"It has become standard for our traders and institutional sales personnel to communicate in a timely manner with clients over IM. Not only do we understand the business efficiencies achieved with the use of IM, we equally understand the risks associated with its unmanaged use," said Pam Kilday, Chief Information Officer. ?The strict logging capabilities employed by FaceTime are the only way to guarantee that every message is logged precisely as the conversation took place. This is imperative for compliance regulations and good business practice."

IMAuditor is the only compliance solution that stores messages in binary code format instead of plain text allowing for archived messages to show statements written in their exact context (e.g. use of boldface or flashing words for emphasis of a particular word or phrase). Thus, it is the only gateway solution to deliver true regulatory compliance. It is one of the reasons the company has already established itself as the leader in financial services counting seven of the 10 largest banks, four of the five largest Canadian banks and half of the world's largest financial services firms in its customer base.

"Regional institutional sell-side firms may have a smaller numbers of employees using IM than the worldwide financial services conglomerates, but the penalties they can incur for non-compliance are equally as severe," said Kailash Ambwani, President and CEO, FaceTime Communications. "FaceTime has tried-and-true methods for providing IM compliance to firms that have been proven over a longer period of time than any other set of competing products in the marketplace. We are happy to lend that experience to firms like SunTrust Robinson Humphrey."

Founded in 1998, FaceTime Communications is the leading provider of security solutions for the management and control of greynet applications such as adware/spyware, instant messaging, webmail, P2P file sharing, web conferencing and instant voice. FaceTime delivers the industry?s first IMPact Index, which assesses ?point-in-time? risks posed by viruses, worms and other malware propagating through greynet applications.

FaceTime's award-winning solutions are used by over 500 customers, among them seven of the eight largest U.S. financial institutions. FaceTime also has strategic partnerships with all leading public and private IM network providers, including AOL, Microsoft, Yahoo!, IBM, Bloomberg, Jabber and Reuters.

For more information, visit www.facetime.com .

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